About MME Heating & Plumbing
Professional heating and plumbing services led by Michael Creer.
About MME Heating & Plumbing
At the heart of our service is an unwavering commitment to quality and a genuine passion for what we do. As a family-run business, we believe in not just delivering a service, but in building long-lasting relationships based on trust, integrity, and satisfaction. Michael Creer has spent over 20 years developing expertise in gas, heating, and plumbing work, and that experience underpins everything we do.
MME Heating & Plumbing is Gas Safe registered and Safe Contractor approved. These aren't just badges on a website—they represent our dedication to safety standards, proper training, and professional conduct. We stay current with evolving regulations, invest in training, and maintain the qualifications needed to serve our customers reliably and legally.
We've watched the heating and plumbing industry evolve significantly. New boiler technologies, efficiency standards, environmental regulations, and customer expectations have all changed. We've changed with them, constantly learning, updating our skills, and investing in modern diagnostic tools and equipment to serve you better.
Our customers are the foundation of our business. Whether you're a homeowner needing a boiler service, a landlord requiring a gas safety certificate, or a business needing commercial heating expertise, we treat your project with care and attention. We listen to your needs, explain options clearly, and deliver solutions that work. That's been our approach for over 20 years, and it remains our approach today.
Frequently Asked Questions
General Questions
We serve Bournemouth, Poole, Christchurch, and surrounding areas across Dorset and Hampshire. If you're unsure whether your location is within our coverage area, please call 07728 327859 and we'll confirm. We operate Monday to Friday 08:00–18:00 for non-emergency work.
MME Heating & Plumbing is a family-run business led by Michael Creer, who has over 20 years of hands-on experience in gas, heating, and plumbing engineering. Michael personally attends every job to ensure it's done to a high standard — you won't be passed to a subcontractor.
Yes. We're Gas Safe registered and Safe Contractor approved. Every engineer carries a Gas Safe ID card you can ask to see at any time, and we keep our registration current so all gas work meets the legal safety standards required by UK law.
Our standard working hours are Monday to Friday, 08:00 to 18:00. We can arrange Saturday visits by appointment for pre-scheduled work, and we respond to genuine heating emergencies outside these hours — standard call out fees apply for out-of-hours work.
Yes. We provide free, no-obligation quotes for boiler installations and most heating work. Call us on 07728 327859 or fill out our online quote form and we'll come back to you with a clear, transparent price — no hidden extras.
We accept all major credit and debit cards, bank transfers, and cash. Payment is typically taken on completion of the work. For larger installation projects, we're happy to discuss staged payment options to help you plan.
Boiler installations typically range from £1,900 to £3,000, including both the boiler and installation. The exact price depends heavily on the manufacturer you choose, the size and complexity of your heating system, and any additional work required. We'll give you a detailed, fixed quote after surveying your home.
A straightforward boiler swap usually takes one to two days from start to finish. More complex system upgrades or full heating overhauls may take a little longer. We'll give you a clear timeline as part of your quote so you can plan around the work.
We install all major boiler brands including Worcester Bosch, Vaillant, Baxi, Ideal, and others. When a longer warranty is a priority, we typically recommend Glowworm — they offer excellent 10-year-plus cover for the price. We'll talk you through the best option for your home and budget.
Yes. Old boiler removal and safe disposal is included as part of our installation service. We handle everything — disconnecting the old unit, removing it from the property, and disposing of it responsibly — so you don't need to arrange anything separately.
Yes. All new boilers we install come with manufacturer-backed warranties, typically covering parts and labour for between 5 and 12 years depending on the brand and model. We'll explain the exact warranty terms before you commit, and we register the warranty on your behalf.
We don't currently offer finance plans on boiler installations. We keep our pricing as competitive as we can and provide transparent quotes so you know exactly what you're paying for. We accept card payments, bank transfers, and cash, and we can discuss staged payments for larger jobs.
Annual boiler servicing costs between £78 and £102 depending on the make and model. This includes a full inspection, safety checks, cleaning of key components, and a Gas Safety Certificate. We'll confirm the exact price when you book.
We recommend servicing your boiler once a year. Annual servicing keeps your manufacturer warranty valid, ensures safe operation, and helps the boiler run efficiently — which saves you money on energy bills. Autumn (September–October) is a popular time to book, ready for the winter heating season.
Our standard call out fee is £65 plus VAT during normal working hours (Mon–Fri 08:00–18:00). Out-of-hours call outs are £85 plus VAT. The call out covers travel, diagnosis, and advice — and if you proceed with the repair, we'll roll the fee into the repair quote.
In most cases, yes. We carry common spare parts in the van and aim to complete repairs on the first visit whenever possible. If a manufacturer-specific part needs ordering, we'll let you know straight away and arrange a return visit as quickly as we can.
Yes. Our Gas Safe registered engineers have hands-on experience with every major boiler brand including Worcester Bosch, Vaillant, Baxi, Ideal, Glowworm, and many more. We carry common spares and can source manufacturer-specific parts quickly when needed.
Yes. We provide annual Landlord Gas Safety Certificates (CP12) for rental properties across Dorset and Hampshire, meeting the legal requirements for gas safety in tenanted homes. Contact us to arrange an inspection — we'll issue the certificate on the same visit.
Yes. We provide a full range of commercial services including boiler servicing, repairs, non-domestic gas testing (UP1/UP1A), catering appliance certification, and emergency breakdown response. We work with businesses of all sizes across Dorset and Hampshire, with commercial pricing from £100–£120.
We're Gas Safe registered for commercial work and hold the additional qualifications required for non-domestic gas testing (UP1 and UP1A) and commercial catering appliance certification. This enables us to serve larger commercial properties, catering kitchens, and industrial premises legally and safely.
Yes. We provide commercial gas safety inspections and certificates for non-domestic properties — including offices, shops, cafes, restaurants, schools, and care homes. We inspect pipework, test for leaks, verify safety devices, and issue the relevant certification on the same visit where possible.
Yes. We understand that a heating or gas failure at a commercial property can cost you money by the hour. Call us immediately on 07728 327859 if you have an emergency and we'll respond as quickly as possible. For booked-in work, we aim to arrive at the agreed time.
Absolutely. We know downtime costs commercial clients money, so we schedule work around your operating hours wherever possible. We can arrange early morning, evening, or out-of-hours visits to minimise disruption to your business — just let us know what works for you.
Yes. We offer tailored maintenance contracts for commercial clients covering regular boiler servicing, annual gas safety inspections, and priority response for breakdowns. Contact us to discuss a plan that suits your property, your budget, and your compliance requirements.